Jet Blue, the airline that’s been getting a lot of press in regards to one flight attendant, seems to have expertly addressed the entire internet and perhaps therefore all media in one skillful stroke of using internet speed.
While the flight attendant, Steven Slater, was busy garnering the public’s support with his story, passengers began coming forward with a very different story. Jet Blue waiting to respond, only posting a comment to their blog 48 hours afterward.
It wouldn’t be fair for us to point out absurdities in other corners of the industry without acknowledging when it’s about us. Well, this week’s news certainly falls into that category. Perhaps you heard a little story about one of our flight attendants? While we can’t discuss the details of what is an ongoing investigation, plenty of others have already formed opinions on the matter. Like, the entire Internet. (The reason we’re not commenting is that we respect the privacy of the individual. People can speak on their own behalf; we won’t do it for them.)
While this episode may feed your inner Office Space, we just want to take this space to recognize our 2,300 fantastic, awesome and professional Inflight Crewmembers for delivering the JetBlue Experience you’ve come to expect of us.
Fast Company, a magazine about doing business creatively, said, “It’s a wily little post, expertly done—mixing cheeky self-deprecation, ostensible privacy concerns, an apt and funny YouTube link (to the Office Space movie), and only the tiniest dose of PR pablum. What’s fascinating, however, is that these 140 or so words constitute almost the entire response to a story that has had every media outlet scrambling all week. Better yet: it did the trick.”
Tags: Internet Speed
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